Privacy policy

PRIVACY POLICY 

Last updated April 07, 2024 

This privacy notice for Thought To Thread LLC ("we," "us," or "our") describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you: 

Visit our website at https://thoughttothread.co/ or any website of ours that links to this privacy notice 

Engage with us in other related ways, including any sales, marketing, or events 

Do you have questions or concerns? This privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at tyler@thoughttothread.co. 

SUMMARY OF KEY POINTS 

This summary provides key points from our privacy notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for. 

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us. 

Do we process any sensitive personal information? We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law. Learn more about sensitive information we process. 

Do we receive any information from third parties? We may receive information from public databases, marketing partners, social media platforms, and other outside sources. Learn more about information collected from other sources. 

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information. 

In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information. 

How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no  electronic transmission over the internet or information storage technology can beguaranteed to be 100% secure, so we cannot promise or guarantee that hackers,cybercriminals, or other unauthorized third parties will not be able to defeat oursecurity and improperly collect, access, steal, or modify your information. Learn moreabout how we keep your information safe.

What are your rights? Depending on where you are located geographically, theapplicable privacy law may mean you have certain rights regarding your personalinformation. Learn more about your privacy rights.

How do you exercise your rights? The easiest way is to visit https://thoughttothread.co/pages/contact-us or contact us. We will consider and act upon any request in accordance with applicable data protection laws.

Want to learn more about what we do with any information we collect? Review the privacy notice in full.

TABLE OF CONTENTS

1. WHAT INFORMATION DO WE COLLECT?
2. HOW DO WE PROCESS YOUR INFORMATION?
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
5. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?
6. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
7. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
8. HOW LONG DO WE KEEP YOUR INFORMATION?
9. HOW DO WE KEEP YOUR INFORMATION SAFE?
10. DO WE COLLECT INFORMATION FROM MINORS?
11. WHAT ARE YOUR PRIVACY RIGHTS?
12. CONTROLS FOR DO-NOT-TRACK FEATURES
13. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
14. DO WE MAKE UPDATES TO THIS NOTICE?
15. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
16. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FOR YOU?
17. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide us when you register on the Services, express an interest in obtaining information about us or our products and Services, participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information we collect depends on the context of your interactions with us and the Services, your choices, and the products and features you use. The personal information we collect include the following:

names

phone numbers

email addresses

mailing addresses

usernames

passwords

contact preferences

contact or authentication data

billing addresses

debit/credit card numbers

Sensitive Information. When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitiveinformation:

Payment Data. If you make purchases, we may collect data necessary to process your payment, such as your payment instrument number and the security code associated with your payment instrument. All payment data is stored by Shopify and Paypal. You may find their privacy notice link(s) here: https://www.shopify.com/legal/privacy and https://www.paypal.com/us/legalhub/privacy-full.

Social Media Login Data. We may allow you to register with us using your existing social media account details, such as your Facebook, Twitter, or other social media account. If you choose to register this way, we will collect the information described in the section "HOW DO WE HANDLE YOUR SOCIAL LOGINS?" below.

All personal information you provide to us must be true, complete, and accurate,and you must notify us of any changes to it.

Information automatically collected

In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our services.

We automatically collect certain information when you visit, use, or navigate the services. This information does not reveal your specific identity (like your name or contact information). Still, it may include device and usage information, such as your IP address, browser and device characteristics, operating system, languagepreferences, referring URLs, device name, country, location, information about howand when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

The information we collect includes:

Log and Usage Data. Log and usage data is service-related, diagnostic,usage, and performance information our servers automatically collect when you access or use our Services, which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity on the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports(sometimes called "crash dumps"), and hardware settings).

Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration or information.

Location Data. We collect location data, such as information about your device's location, which can be precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by turning off your location settings on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.

Information collected from other sources

In Short, We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources.

To enhance our ability to provide relevant marketing, offers, and services to you and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data data data providers, social media platforms, and other third parties. This information includes mailing addresses, job titles, email addresses, phone numbers, intent data(or user behavior data), Internet Protocol (IP) addresses, social media profiles, social media URLs, and custom profiles for targeted advertising and event promotion. Suppose you interact with us on a social media platform using your social media account (e.g., Facebook or Twitter). In that case, we receive your personal information, such as your name, email address, and gender. Any personal information we collect from your social media account depends on your social media account's privacy settings.

1. HOW DO WE PROCESS YOUR INFORMATION?

In Short, we process your information to provide, improve, and administer our services, communicate with you for security and fraud prevention, and comply with the law. With your consent, we may also process your information for other purposes.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account and keep it in working order.

To deliver and facilitate services to the user, we may process your information to provide you with the requested service.

To respond to user inquiries and offer support to users, we may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.

We may process your information to send you administrative information, details about our products and services, changes to our terms and policies, and other similar information.

We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.

To enable user-to-user communications, we may process your information if you choose to use any of our offerings that allow communication with another user.

To request feedback. We may process your information when necessary to request feedback and contact you about your use of our Services.

To send you marketing and promotional communications. We may process the personal information you send us for our marketing purposes if this is by your marketing preferences. You can opt out of our marketing emails at any time. See "WHAT ARE YOUR PRIVACY RIGHTS?" below for more information.

To deliver targeted advertising to you. We may process your information to develop and display personalized content and advertising tailored to your interests, location, and more.

To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.

To identify usage trends. We may process information about how you use our Services to understand better how they are used so we can improve them.

To determine the effectiveness of our marketing and promotional campaigns, we may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.

To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

1. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

In Short, we only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, such as with your consent, to comply with laws, to provide you with services, to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

This section applies to you if you are in the EU or UK.

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on to process your personal information. As such, we may rely on the following legal bases to process your personal information:

Consent. We may process your information if you have permitted us (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. Learn more about withdrawing your consent.

Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services, or at your request prior to entering into a contract with you.

Legitimate Interests. We may process your information when we believe it isreasonably necessary to achieve our legitimate business interests and thoseinterests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:

Send users information about special offers and discounts on our products and services

Develop and display personalized and relevant advertising content for our users

Analyze how our Services are used so we can improve them to engage and retain users

Support our marketing activities

Diagnose problems and prevent fraudulent activities

Understand how our users use our products and services so we can improve user experience

Legal Obligations. We may process your information where we believe it is necessary for complying with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.

Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as in situations involving potential threats to the safety of any person.

If you are located in Canada, this section applies to you.

We may process your information if you have given us specific permission (i.e.,express consent) to use your personal information for a specific purpose or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.

In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:

If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way

For investigations fraud detection, and prevention

For business transactions, provided certain conditions are met

If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim.

For identifying injured, ill, or deceased persons and communicating with next of kin

If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse

If it is reasonable to expect collection and use with consent, it will compromise the availability or the accuracy of the information, and the collection is reasonable for purposes related to investigating a breach of an agreement or an infringement of the laws of Canada or a province.

If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records

If an individual produced it during their employment, business, or profession, the collection is consistent with the purposes for which the information was created.

If the collection is solely for journalistic, artistic, or literary purposes

If the information is publicly available and is specified by the regulations

1. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short, We may share information in specific situations described in this section and with the following third parties.

Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information to do that work. We have contracts with our third parties, which are designed to help safeguard your personal information. This means they can only do something with the information if we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protecting the data they hold on our behalf and retaining it for the period we instruct. The third parties we may share personal information with are as follows:

Advertising, Direct Marketing, and Lead Generation

ActiveCampaign and Google AdSense

Allow Users to Connect to Their Third-Party Accounts

Amazon account, PayPal account, Youtube account, Facebook, Instagram account, Pinterest account, Google account, Dropbox account and Twitter account

Cloud Computing Services

Microsoft Azure, Amazon Web Services (AWS) and Google Cloud Platform

Communicate and Chat with Users

Marketo Email Marketing, HubSpot Email and Flodesk

Content Optimization

Google Fonts, Google Calendar widget, Google Site Search, Adobe EdgeWeb Fonts, YouTube video embed, Vimeo video and Instagram embed

Data Backup and Security

Dropbox Backup and Google Drive Backup

Functionality and Infrastructure Optimization

Google App Engine and Google Cloud Storage

Invoice and Billing

Android Pay, Apple Pay, PayPal, Braintree, Google Wallet, Square and Shopify

Retargeting Platforms

Facebook Custom Audience, Facebook Remarketing, Google AdsRemarketing, Google Analytics Remarketing, Salesforce DMP, AdobeAudience Manager, Twitter Remarketing and Twitter Tailored Audiences

Social Media Sharing and Advertising

Facebook advertising, Facebook social plugins, Google Friend Connect, Google+ social plugins, PayPal plugins, Pinterest social plugins, Pinterest advertising, tik tok, Instagram advertising, LinkedIn advertising, LinkedIn social plugins, Twitter advertising, Twitter social plugins, Reddit plugins, Snapchat advertising and YouTube social plugins

User Account Registration and Authentication

Facebook Login, Google OAuth 2.0, Google Smart Lock, Google Sign-In, Instagram Authentication, LinkedIn OAuth 2.0, Log In with PayPal, MailChimp OAuth2, flodesk, Twitter OAuth, YouTube OAuth2.0, Pinterest OAuth 2.0 and OneDrive Authentication

User Commenting and Forums

Facebook Comments and Google Tag Manager

Web and Mobile Analytics

Google Ads, Google Analytics for Firebase, Google Analytics, Google TagManager, Fabric Answers, Facebook Ads conversion tracking, FacebookAnalytics, Twitter Ads conversion tracking, Adobe Analytics, HubSpotAnalytics, MixPanel and Salesforce Analytics Cloud

Website Hosting

Blogger, Shopify, and Squarespace

Website Performance Monitoring

Ubersuggest and answerthepublic

Website Testing

Shopify, Google Website Optimizer, and Ubersugest

We also may need to share your personal information in the following situations:

Business Transfers. We may share or transfer your information in connection with or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

When we use Google Analytics, we may share your information with Google Analytics to track and analyze the use of the Services. The Google advertising features that we may use include Remarketing with Google.

Analytics, Google Display Network Impressions Reporting, and Google Analytics Demographics and Interests Reporting. To opt out of being tracked by Google Analytics across the Services, visit https://tools.google.com/dlpage/gaoptout. You can opt out of Google AnalyticsAdvertising Features through Ads Settings and Ad Settings for mobile apps. Other opt-out means include http://optout.networkadvertising.org/ and HTTP ://www.networkadvertising.org/mobile-choice. For more information on Google's privacy practices, please visit the Google Privacy & Terms page.

When we use Google Maps Platform APIs, we may share your information with certain Google Maps Platform APIs (e.g., Google Maps API, Places API). We use certain Google Maps Platform APIs to retrieve specific information when you make location-specific requests. This includes __________ and other similar information. A complete list of what we use the information for can be found in this section and the previous section titled "HOW DO WE PROCESS YOUR INFORMATION?" We obtain and store your location on your device ("cache") for six (6) months. You may revoke your consent anytime by contacting us using the contact details provided at the end of this document. We use the Google Maps Platform APIs to store and access cookies and other information on your devices. If you are a user currently in the European Economic Area (EU countries, Iceland, Liechtenstein, and Norway) or the United Kingdom, please look at our Cookie Notice.

Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy notice. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies we control or are under common control.

Business Partners. We may share your information with our business partners to offer certain products, services, or promotions.

1. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

In Short, We are not responsible for the safety of any information you share with third parties that we may link to or who advertise our Services but are not affiliated with our Services.

The Services may link to third-party websites, online services, or mobile applications and contain advertisements from third parties that are not affiliated with us and which may link to other websites, services, or applications. Accordingly, we do not make any guarantee regarding any such third parties, and we will not be liable for any loss or damage caused by the use of such third-party websites, services, or applications. Including a link to a third-party website, service, or application does not imply an an ensement guarato ntee the safety and privacy of the data you provide to third parties. This privacy notice does not cover any data collected by third parties. We are not responsible for any third parties' content or privacy and security practices and policies, including other websites, services, or applications that may be linked to or from the Services. You should review the policies of such third parties and contact them directly to respond to your questions.

1. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

In Short, We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (like web beacons and pixels)to access or store information. Our Cookie Notice provides specific information about how we use such technologies and how you can refuse certain cookies.

1. HOW DO WE HANDLE YOUR SOCIAL LOGINS?

In Short, if you choose to register or log in to our Services using a social media account, we may have access to certain information about you.

Our Services allow you to register and log in using your third-party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider concerned,but will often include your name, email address, friends list, profile picture, and other information you choose to make public on such social media pplatforms

We will use the information we receive only for the purposes described in this privacy notice or otherwise made clear regarding the relevant Services. Please note that we do not control and are not responsible for other uses of your personal information by your third-party social media provider. We recommend reviewing their privacy notice to understand how they collect, use, and share your personal information and how you can set your privacy preferences on their sites and apps.

1. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short, we keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice unless a more extended retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us to to keep your personal information for longer than the period in which users have an account with us. 

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your data has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

1. HOW DO WE KEEP YOUR INFORMATION SAFE?

In short, we aim to protect your personal information through organizational and technical security measures.

We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers,cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, the transmission of personal information to and from our Services is at your own risk. You should only access the services within a secure environment.

1. DO WE COLLECT INFORMATION FROM MINORS?

In Short, We do not knowingly collect data from or market to children under 18.

We do not knowingly solicit data from or market to children under 18. By using the Services, you represent that you are at least 18 or the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to delete such data from our records promptly. If you know of any data we may have collected from children under 18, please get in touch with us at attyler@thoughttothread.co.

1. WHAT ARE YOUR PRIVACY RIGHTS?

In Short, In some regions, such as the European Economic Area (EEA), United Kingdom (UK), Switzerland, and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

You have certain rights under applicable data protection laws in some regions (like the EEA, UK, Switzerland, and Canada). These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure, (iii) to restrict the processing of your personal information, (iv), if applicable, to data portability; and (v) not to be subject to automated decision-making. In certain circumstances, you may also have the right to object to processing your personal information. You can make such a request by contacting us using the contact details provided in the "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" section below.

We will consider and act upon any request in accordance with applicable data protection laws. 

If you are located in the EEA or UK and believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.

You may contact the Federal Data Protection and Information Commissioner if you are located in Switzerland.

Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied, depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?"below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal, nor when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

Opting out of marketing and promotional communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?" below. You will then be removed from the marketing lists. However, we may still communicate with you — for example, to send you service-related messages necessary for your account's administration and use, respond to service requests, or for other non-marketing purposes.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

Log in to your account settings and update your user account.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with investigations, enforce our legal terms, and/or comply with applicable legal requirements.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. You can usually choose to set your browser to remove and reject cookies. If you choose to remove or reject cookies, this could affect certain features or services of our Services. You may also opt-out of interest-based advertising by advertisers on our Services.

If you have questions or comments about your privacy rights, email us at attyler@thoughttothread.co.

1. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers, mobile operating systems, and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized at this stage. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted thatwe must follow in the future, we will inform you about that practice in a revisedversion of this privacy notice.

1. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short, if you are a resident of California, Colorado, Connecticut, Utah, or Virginia,you are granted specific rights regarding access to your personal information.

What categories of personal information do we collect?

We have collected the following categories of personal information in the past twelve(12) months: Category
A. Identifiersontact details, such as real name, alias, postal address, telephone or contact number, unique personal identifier, online identifier, Internet Protocol address, email address, and account name