Thought To thread’s Shipping Policy

Domestic & International Shipping Policy

Shipment processing time

All orders are processed within 3-5 business days. 

Shipping rates and delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

United States Only 

Shipment method*	Estimated delivery time	Shipment cost
UPS & USPS Economy	5-8 business days	$1.00-$30.00 order is $8.00 $30.00 - $75.00 order is $10.00
UPS & USPS Standard	3-5 business days	Free for orders over $75.00
UPS & USPS Express	1-2 business days	$10.00

Canada Only

Shipment method*	Estimated delivery time	Shipment cost
USPS First Class Package International USPS Priority Mail Express International USPS  Priority Mail International	Varies	Varies based on items and location.

*given the COVID19 Pandemic delivery delays may occur.

Shipment confirmation and order tracking

Shipping Confirmation and tracking information will be provided within 3-5 business days of purchase. 

Damages

Thought To Thread is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact tyler@thoughttothread.co directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

We do currently ship to Canada & the United States Only

Returns Policy

We have a 10-day return policy, which means you have 10 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at tyler@thoughttothread.co. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at tyler@thoughttothread.co.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.